We are able to complement your existing IT Support, so we can provide backup or cover when staff members are on holiday or sick:

Guaranteed Response Times e.g. 2 hours and 4 hours
Direct access to specialised IT specialists. This can be via telephone, email or online helpdesk
Instant remote access via an encrypted link onto PC/server for immediate Support by our technicians.
Dedicated Account Manager
Frequent IT Update meetings to ensure you are happy with the service that is provided
Procurement of IT hardware and Software
Real-time monitoring of servers to ensure issues are dealt with before they become problematic
License Management
Systems Health Audits

We are also able to provide the following IT Services:

Blackberry software installation and support
Disaster recovery and business continuity planning and implementation
Office Relocation Service